Page 27 - Machine installation instructions

EN

Symptom Cause Solution
Regularly clear tall grass around
Tall grass greater than 15cm around borders or obstacles, cutting it to less
boundaries or obstacles
than 15cm
The mower frequently collides The device is suspended around
the boundary or at the bottom of Install magnetic strips nearby or set
obstacles such as slides, and the up a 5cm physical boundary
height is greater than 25 cm
Environmental impact Restart the machine
The mower cannot correctly dock
with the charging pile There is dirt on the electrode Clean the charging station pole piece
and robot pole piece
The QR code on the charging station Clean up the QR codes on charging
is blocked stations
There is an obstacle within 1.5m in Clear obstacles in front of the
The mower can not return back to front of the charging station charging station
thse charging station
Ensure that the charging station is
Charging station facing the wrong placed in the counterclockwise return
direction
direction of the machine

If you encounter any product or app-related problems, common issues and questions, check
out the FAQ articles on the Sunseeker official website (https://support.sunseekertech.com/)
or from the "Help and feedback" section from the App.

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