Page 24 - Machine installation instructions

EN

7..FAQ.and.Troubleshooting

7.1 Error message

Display Illustration Action

1. Check in the app whether the lawn mower is within its
designated working area.
2. If it is indeed outside working area, guide it back to the
E1 Mower outside working area
working area.
3. If the boundary line is unclear, lay down magnetic strips so
that the mower stays in the boundary.

1. Turn the mower off; take mower to an area free of obstacles.
2. Turn the mower on. Press START and then OK.
3. If the error message persists, turn the mower off, turn the
E2 Wheel motor blocked mower upside-down and check if there’s something preventing
the wheels from rotating.
4. Remove any obstruction, turn the mower upright, turn power
on. Press START and then OK.
1. Turn the mower off.
2. Turn the mower upside down and check if there’s something
preventing the blade disc from rotating.
E3 Blade disc blocked
3. Turn the mower upright and take it to an area with short
grass or adjust the cutting height.
4. Turn the mower on. Press START and then OK.
1. Turn the mower off.
Obstruction sensors trigger not
E4 2. Take the mower to an area in your lawn free of obstacles.
recovered
3. Turn the power on. Press START and then OK.
1. Turn the mower off.
2. Take the mower to an area in your lawn free of obstacles.
3. Turn the mower on. Press START and then OK.
4. If the error message is still in display, power off the
E5 The mower is lifted up
mower, turn the mower upside down. Check if there has
something preventing the front wheels axle sliding.
5. Remove any obstruction, turn the mower upright, turn power
on. Press START and then OK.

E6 Rollover sensor has been triggered Turn the mower upright. Press START and then OK.

1. Turn the mower off.
E7 Tilt sensor has been triggered 2. Take the mower to a flat ground.
3. Turn the mower on. Press START and then OK.

1. Place the charging station on relatively level ground. Do not
place it on an uneven surface.
E8 Charging dock return failure
2. Manually put the mower in the charging base. After the
mower is fully charged, press START and then OK.

1. Turn the mower off.
E9 The mower is trapped 2. Take the mower to an area in your lawn free of obstacles.
3. Turn power on. Press START and then OK.

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