Page 28 - Machine installation instructions

EN

8..Important.Information • Use of location data

8.1 Data Privacy Some of our services only work if we can determine the
location of your mower (e.g. weather display). When you
Processing of personal data within Platform V share your mower location with us, the data is stored as
part of your profile and may be sent to third parties in
• Who and why? pseudonymized form for the purposes of providing the
When you register for and use Sunseeker’s Platform V, relevant service (e.g. to park the mower in case of heavy
Sunseeker (or “we”), as the controller, will process your rain).
personal data. We will process your personal data in order
to: 8.2 Limited Warranty
1. Provide you with Platform V connection or to make
you an offer for such service. The legal basis is that Limited warranty
the processing is necessary for the performance of the
contract that you have entered into with us, or to take We offer a 2-year warranty. Before initiating a warranty
steps prior to entering into a contract with us. claim, we strongly ask you to check the FAQ and
Troubleshooting section of the user manual first. Our
2. Further develop and improve our products and services. dedicated customer support is also here to help. To initiate
The legal basis is our legitimate interest in developing and guarantee claims, provide a proof of purchase, including a
improving our products and services. valid receipt displaying the date and place of purchase.
3. Enable connectivity of Platform V (Internet of Things):
use partner integrations (for example smart assistants, Our warranty does not cover:
including voice enabled devices); use connectivity Parts that are subject to normal wear and tear such as
platforms to connect Platform V to third party devices, ground stakes, cutting discs and battery.
apps, and services; and build your own smart home
integration. The legal basis is that the processing is 8.3 Disclaimers
necessary for the performance of the contract that you
have entered into with us. We provide customers with after-sale services, excluding
4. Provide you with relevant information relating to your the following circumstances:
Platform V experience. The legal basis is our legitimate
interest to keep you informed of your specific products 1. Crashes damage caused by non-manufacturing factors,
and services and its features. including but not limited to, user errors.
5. Provide you with support and troubleshooting regarding 2. Damage caused by unauthorized modification,
disassembly, or shell opening not in accordance with
Platform V. The legal basis is that the processing is official instructions or manuals.
necessary for the performance of the contract that you
have entered into with us. 3. Damage caused by improper installation, incorrect use,
or operation not in accordance with official instructions or
If you have given us your consent (in which case the legal manuals.
basis is your consent), we may also process your personal 4. Damage caused by a non-authorized service provider.
data for the following purposes: 5. Damage caused by unauthorized modification of circuits
1. Send you customized advertisements and newsletters and/or mismatch or misuse of the battery and charger.
about our products and services. 6. Damage caused by users who do not follow instructions
2. Send you customer surveys and analyze the input you and manual recommendations.
provide as further detailed in such communication.
7. Damage caused by operation in bad lawn conditions
Your data will be processed for as long as it is required (i.e. large areas of puddles when restricted areas are not
by Sunseeker to fulfil the above-mentioned purposes, but properly set, locations with abundance of stones covering
under no circumstances for longer than the applicable lawn surface, etc.)
laws allow. 8. Damage caused by operating the product in
environments with electromagnetic interference, including
• What personal data do we process? mining areas or proximity to radio transmission towers,
We may process the following personal data: high-voltage wires, substations, etc.
1. Personal details: first and last name, nationality, 9. Damage caused by operating the product in
language preferences; environments suffering from interference from other
2. Contact details: email address, postal address; wireless devices, such as transmitters, video-downlinks,
3. Account information: account age, password, account Wi-Fi signals, etc.
number; 10. Damage caused by reliability or compatibility issues
4. Other data related to your Platform V: mower name, when using unauthorized third-party parts.
pairing names, actions triggered through the use of 11. Damage caused by operating the unit with a low-
partner integrations, and device information. charged or defective battery.

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